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The Best STD Testing Centers in Norfolk, VA
Updated on June 28, 2023
9 min read

The Best STD Testing Centers in Norfolk, VA

Written by KnowYourDNA
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Why Trust Us?

At KnowYourDNA, we understand the importance of finding a health clinic that is both accessible and well-equipped for testing sexually transmitted diseases or STDs.

Our team found 127 STD clinics in Norfolk, VA, and extensively reviewed them to ensure that only the best made it on our list.

We carefully assessed these clinics based on the following criteria:

  • Staff credentials
  • Services offered
  • Quality of care
  • Patient feedback

We used advanced artificial intelligence to evaluate 5963 reviews from Google, Yelp, and Facebook. Using this information, we selected the best STD clinics in Norfolk, VA.

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Showing 12 results

Rating
Rating

Showing 12 results

Selection Criteria

AFC Urgent Care Suffolk

1013 University Blvd Suite #270, Suffolk, VA 23435

4.3 (280 reviews)

Summary

The STD testing services at AFC Urgent Care Suffolk in Virginia is highly recommended by most reviewers who appreciate the professional and efficient service of the staff. However, a few negative reviews mention issues with appointments or billing. Nonetheless, overall the clinic is praised for its cleanliness, good care and concern for the patients, especially for those with anxiety disorders.

Pros

  • The STD testing center has friendly and professional staff who provide high-quality care to patients.
  • The clinic maintains a clean and safe environment, complying with social distancing and urgent care protocols.
  • The clinic offers convenient and quick COVID testing services for travel requirements.

WellnessMart, MD

4214 Indian River Rd C, Chesapeake, VA 23325

4.8 (79 reviews)

Summary

Customers have had positive experiences with the STD testing services at WellnessMart, mentioning helpful and efficient staff like Ebony and MyKayla. The clinic offers a range of services that customers appreciate, such as fingerprinting and sports physicals. Patients have praised the professionalism and cleanliness of the clinic and have recommended it to others.

Pros

  • The center's staff is friendly and efficient in their services, with multiple reviewers praising individual employees by name.
  • The center offers a wide range of services, including STD testing, at affordable prices.
  • The center is well-organized, with reviewers describing their experiences as quick, easy, and thorough.

LABS TO GO

5541 Parliament Dr #203, Virginia Beach, VA 23462

4.6 (83 reviews)

Summary

The reviews provided are mostly about COVID-19 testing, immunizations, DNA tests, and other lab services offered by Labs To Go. While the staff is highly praised for being friendly and professional, several reviews highlight issues with the location, specifically at the Parliament Drive and Northampton Blvd. facilities. One reviewer also complains about the facilities being located in an old motel. However, many reviewers commend the speed of the testing process and quick return of results. It is unclear from these reviews whether the STD testing services are reliable or efficient.

Pros

  • Provides rapid COVID-19 testing with fast results
  • Friendly and professional staff who make patients feel comfortable
  • Convenient and accommodating scheduling options (including weekends)

Planned Parenthood - Virginia Beach Health Center

515 Newtown Rd, Virginia Beach, VA 23462

3.4 (96 reviews)

Summary

The reviews about the STD testing services at this clinic are mixed. Some reviewers appreciated the kindness of the staff and the ease of the process, while others complained about the long wait times, difficulties getting in touch with the clinic, and poor medical care. Dr. Whitney Cotton received positive feedback for her kindness and professionalism but the other doctors and the front desk staff received negative feedback.

Pros

  • Provides comprehensive sexual health services, including STI testing, birth control, and sterilization procedures.
  • Offers affordable services and works with patients to keep costs down, especially if they don't have insurance.
  • Patients have reported positive experiences with specific doctors, such as Dr. Whitney Cotton, who is informative, reassuring, and provides emotional support.

Chesapeake Health Department

748 N Battlefield Blvd, Chesapeake, VA 23320

4.2 (64 reviews)

Summary

The reviews are mixed and not specifically about STD testing services. Some reviews mention helpful and professional staff, while others complain about rude service or experiences unrelated to STD testing. One review questions the organization's past affiliation with Eugenics ideology.

Pros

  • Efficient and professional STD testing services
  • Helpful and attentive staff that provide excellent customer service
  • Knowledgeable and compassionate RNs and healthcare providers who take the time to listen to patients and address their concerns

A Tidewater Women's & LGBT Primary Care

891 Norfolk Square, Norfolk, VA 23502

4.3 (53 reviews)

Summary

The STD testing center has mixed reviews with most of the reviews about abortion procedures. Some patients mentioned feeling comfortable and relaxed during their procedure as the staff was kind, friendly and informative, while others mentioned poor care. The facility was described as clean and straight to the point, however, some reviews also mentioned long wait times and lack of privacy during consultations.

Pros

  • Friendly and professional staff who make patients feel comfortable and at ease during a sensitive and difficult time.
  • The procedure is efficient and quick, usually lasting no more than a few minutes, and the recovery is well-monitored with caring and attentive nurses.
  • The doctors take the time to explain everything thoroughly and are willing to answer any and all questions, providing a positive and informative experience.

LABS TO GO

5792 Northampton Blvd, Virginia Beach, VA 23455

4.6 (37 reviews)

Summary

The STD testing center has received mostly positive reviews, with many reviewers praising the professional and friendly staff. Customers have mentioned that their experience was easy, quick, and comfortable. One reviewer was unhappy with the communication regarding their paperwork and scheduling, but most reviewers highly recommended the STD testing center for a variety of testing services, including PCR testing and drug testing.

Pros

  • Friendly and professional staff
  • Efficient and quick STD testing process
  • PCR testing available with QR code results

Minority AIDS Support Services, Inc.

2415 Lafayette Blvd, Norfolk, VA 23509

5 (11 reviews)

Summary

The MASS, Inc STD testing center has a friendly and professional staff who make the process quick and easy, and answer any questions without judgement. The atmosphere is welcoming and comfortable, with a cute interior and a family-like environment. Customers appreciate the professionalism and recommend the center to anyone in need of their services.

Pros

  • Friendly and professional staff who create a welcoming environment.
  • Quick and easy process with no judgement for asking questions.
  • Cute and inviting office with information about health and wellness.

CAN Community Health - Norfolk, VA

1001 Monticello Ave Suite 100, Norfolk, VA 23510

4.3 (16 reviews)

Summary

The CAN Community Health Clinic is recommended by several reviewers, who highlight the compassionate and personable staff, as well as the efficient care they received. However, one reviewer complained about an appointment misunderstanding and another did not appreciate the staff's service.

Pros

  • Staff goes above and beyond to provide excellent service and care
  • Certain healthcare professionals, such as Amy Monroe and Alicia, are highly recommended for their compassion and attentiveness towards patients
  • Patients feel heard, safe, and trusting of the clinic

Norfolk Public Health Department

830 Southampton Ave # 200, Norfolk, VA 23510

3.2 (32 reviews)

Summary

The STD testing center has received mixed reviews, with some patients praising the friendly staff and professionalism they encountered during their appointment. However, others experienced rudeness from the receptionist and healthcare providers. The biggest issue mentioned throughout multiple reviews is difficulty scheduling appointments and getting phone calls answered, which seems to be frustrating for patients trying to plan their visit or receive follow-up.

Pros

  • Friendly and professional staff, including caring and knowledgeable nurses.
  • Effective and efficient service, including being prompt and organized within the clinic.
  • Knowledgeable staff who can provide information and advice on STD and COVID testing.

Quest Diagnostics

885 Kempsville Rd Ste 210, Norfolk, VA 23502

2.5 (41 reviews)

Summary

Most of the reviews for this STD testing center are negative. Many reviewers mention long wait times, rude or unprofessional staff, and misleading information about walk-ins and appointments. One positive review commended a specific technician for being friendly and professional, but overall this location is not recommended by reviewers.

Pros

  • Friendly and courteous service from the lab technician
  • Quick and easy online appointment booking process
  • Fast service for COVID testing and routine blood work.

Portsmouth Health Department

1701 High St # 102, Portsmouth, VA 23704

2.6 (31 reviews)

Summary

Generally, the staff at the Portsmouth Health Dept. STD testing center is courteous, professional, and helpful. Some staff members, like Ms. Davis and Sarah, are exceptional and provide great customer service. However, there are some negative reviews about the unresponsiveness of the staff, particularly regarding phone calls, and some complaints about rude and unprofessional employees. It is suggested that customers may want to explore other STD testing options.

Pros

  • Exceptional customer service and knowledgeable staff.
  • Clean facilities and prompt and efficient services.
  • Friendly and courteous staff who are informative and put patients at ease.
Return
Why These Weight STD Clinics?
Why these Dentists?
Our goal is to help you find the best clinics for testing sexually transmitted diseases. We ranked Norfolk STD clinics on more than 127 variables across four categories and analyzed the results to give you a hand-picked list of the best.
Staff Credentials
Qualified healthcare professionals who can properly evaluate your condition
Services Offered
Variety of medical procedures used in the diagnosis and treatment of STDs
Quality of Care
High standards of care with good safety practices and positive patient outcomes
Patient feedback
Reviews from patients who have received satisfactory care from the clinic

Common Questions About STD Tests

Below, we answer some of the most frequently asked questions on STD testing:

1. What are the signs that I might need an STD test??

If you experience the following signs and symptoms within days or weeks since your last sexual encounter, you should consider getting tested for STDs.

  • Unusual discharges from your genitals
  • Painful sexual intercourse and/or urination
  • Blisters, sores, or warts in your mouth, genitals, and anus
  • Itching and/or bleeding in your genital area
2. How frequently should I get tested for STDs?

Sexually active people should test at least once a year or every three to six months for chlamydia, gonorrhea, human immunodeficiency virus (HIV), and syphilis.1
Adults and adolescents aged 13 to 64 should test for HIV at least once in their lifetime. People who engage in other sexual behaviors or share injections should get an HIV test once a year.1

3. Which type of doctor should I see for STD testing?

For most cases, a general practitioner, gynecologist, or a urologist is enough. However, some people may need an infectious disease doctor. Here are your options:

  • General practitioner or family physician – diagnoses and treats STDs
  • Gynecologist or obstetrician-gynecologist (OB-GYN) – for women with STD symptoms
  • Genitourinary specialist or urologist – for men and women with STDs
  • Infectious disease doctor – for people with chronic STDs like HIV
4. How do doctors test for sexually transmitted diseases?

A doctor may order blood testing, urine testing, or swab testing to diagnose your condition. The type of test they’ll prescribe depends on your symptoms.

To help them decide which tests to give you, a doctor or nurse will get your medical and sexual history and examine your genitals. Women with STD symptoms may also need a pelvic exam.

Based on your interview and the findings from your physical exam, the doctor may collect blood, urine, and swab samples from your genitals, sores, discharges, or inside your mouth.

The lab results will help your doctor confirm which type of STD you have.

5. Where can I go to get an STD test?

You can get tested for sexually transmitted diseases in many private and public institutions. Here are some places where you can go:

  • Doctor’s office
  • Sexual health clinics
  • Urgent care centers
  • Mobile clinics
  • Government-funded health clinics
  • Local health departments
  • Non-profit (e.g., Planned Parenthood)

Alternatively, you can test for some types of STDs at home. Companies like LetsGetChecked and EverlyWell offer at-home STD testing kits which you can buy online.

6. How long does it take to get STD results?

STD test results take anywhere from a day to three weeks, depending on the type of test performed. Here are the average timelines for different STD tests:

  • At-home STD tests – two to five days
  • Chlamydia testing – two to three days
  • Gonorrhea testing – two to three days
  • Herpes testing – one to fourteen days
  • Rapid HIV testing – thirty minutes or less
  • Standard HIV testing – days to weeks
  • HPV testing – one to three weeks
  • Syphilis testing – seven to ten days
  • Trichomoniasis testing – one to three days
7. Are at-home STD tests accurate?

It depends. Factors like the testing method used, the quality of the samples, and the laboratory where samples are analyzed can affect the accuracy of at-home STD tests.

When collecting samples, be sure to follow the instructions that came with your kit. Choose a company with Clinical Laboratory Improvement Amendments (CLIA) certified laboratories.

These standards may help ensure you get accurate results. Keep in mind that at-home STD kits only test for some types of sexually transmitted diseases.

8. How much does an STD test cost?

STD tests cost $80 to upwards of $400 if we factor in the doctor’s fees. Actual costs may vary depending on which test you take and where you’re taking it.

Here are the average price ranges for different types of STD tests:

  • At-home STD tests – $99 to $249
  • STD testing at a doctor’s office – $400 and above
  • STD testing at Planned Parenthood – $80 to $270

Low-cost health clinics may offer free or affordable STD tests for people who qualify.

9. Is STD testing covered by health insurance?

STD tests are typically covered by most health insurance companies. Coverage depends on your age, location, and the type of STD test needed.

Under the Affordable Care Act (ACA), all insurance plans must cover HIV tests for people aged 15 to 65 or anyone with a high risk for HIV.2 Other STD tests may or may not be covered.

At-home STD tests are not usually covered by health insurance.2 California is the only state where insurance providers are required to cover at-home STD testing.3


It’s best that you talk to your provider to determine your coverage. Ask them how much they’re willing to cover and discuss out-of-pocket costs.

10. Are STD tests confidential? 

People diagnosed with STDs are usually protected by patient confidentiality.4 However, it may depend on the patient’s age and condition.

For example, most states allow teenagers who are at least 13 years old to take an STD test without their parent’s involvement.5

But in cases where children aged 12 years and below test positive for a sexually transmitted disease, the doctor may alert the parents and/or law enforcement.

Laboratories and healthcare providers are also required by law to report cases of sexually transmitted infections for public health monitoring.6

The Health Insurance Portability and Accountability Act (HIPAA) allows the sharing of protected health information (PHI), such as your name and age, to public health authorities.7

  1. Which STD Tests Should I Get?” Centers for Disease Control and Prevention.
  2. Does Health Insurance Cover Sexual Health Services?” Planned Parenthood.
  3. At Home Testing for Sexually Transmitted Infections (STIs) Senate Bill 306 (Pan, Chapter 486, Statutes of 2021) Fact Sheet.” California Department of Public Health.
  4. Sexually Transmitted Diseases: Duty to Warn.” Centers for Disease Control and Prevention.
  5. How Do I Get Checked for STDs Without My Parents Knowing?” Nemours Children’s Health.
  6. Sexually Transmitted Infections Treatment Guidelines, 2021: Reporting and Confidentiality.” Centers for Disease Control and Prevention.
  7. Frequently Asked Questions About STD and HIV Reporting.” Minnesota Department of Health.
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