Nebula Genomics shut down its consumer service on February 5, 2025. There is nothing left to buy.
This page is not a standard product review. Below, we explain what Nebula offered, what happened to the company, and where to go if you still want whole-genome sequencing. If you are a former customer with downloaded files, we also cover your next steps.
Key Takeaways
Here is what matters in 2026:
- Nebula Genomics is discontinued. The consumer service closed on February 5, 2025.
- Former customers should check whether they downloaded their genome files before the shutdown deadline.
- The closest active whole-genome sequencing replacement is Sequencing.com.
- If you want simpler health or ancestry testing instead, the health DNA roundup has current options.
- Do not treat old Nebula reviews elsewhere on the web as active buying advice.
What Happened to Nebula Genomics
Nebula Genomics offered 30x whole-genome sequencing for consumers. That covered roughly 100% of the genome, compared to the 0.1% tested by standard genotyping chips from 23andMe and AncestryDNA. According to the National Human Genome Research Institute, whole-genome sequencing reads all 6 billion base pairs in a person’s DNA.
Nebula’s 30x coverage plan cost $299 at its peak. A lower-cost 0.4x low-pass option started at around $99. The company also accepted free raw-data uploads from other services for expanded reporting.
The consumer service shut down on February 5, 2025. Account access, reporting tools, and new kit orders all stopped. Buyers who had not yet downloaded their data faced limited recovery options after that date.
What Former Customers Should Do Now
If you used Nebula before the shutdown, your next step depends on whether you still have your data files.
If You Downloaded Your Files
Your raw genome files are still usable. You can upload them to third-party platforms, store them locally, or use them with tools designed for raw-data analysis. We recommend starting with our guide on what to do with DNA raw data.
If You Did Not Download in Time
Recovery options are limited. Nebula announced download deadlines before the closure, and access ended when the service went offline. If you have billing concerns, contact your bank or card issuer directly. The company is no longer operating a support channel for consumer accounts.
Best Alternatives for Whole-Genome Sequencing
If you landed on this page because you still want whole-genome sequencing, here are the active options we track.
Sequencing.com is the closest replacement. It offers 30x whole-genome sequencing and accepts raw-data uploads from other services. The product is more technical than a mainstream consumer kit, so it fits best if you already know why whole-genome data matters to you.
If your real goal is health or ancestry reporting rather than raw genomic depth, a whole-genome kit is likely more than you need. The health DNA roundup covers active mainstream options. For a single-brand starting point, 23andMe combines ancestry and FDA-authorized health reports in one purchase.
The Bottom Line
Nebula Genomics is gone. The service offered genuine value when it was active, particularly its 30x whole-genome sequencing at $299. But no amount of nostalgia changes the fact that you cannot buy it in 2026.
If you still want a whole-genome-first product, go to Sequencing.com. If you have old raw files, read our guide on what to do with DNA raw data. If you really wanted a simpler active DNA service all along, stop searching for Nebula and start with a current health roundup instead.
